Job Description
Scopely is hiring a Senior Researcher to join our Research & Insights team to be responsible for designing and implementing consumer research programs for a new Mobile/PC game in development. This role can be based in Culver City (hybrid) or remotely within the US or Canada!At Scopely, we care deeply about what we do and want to inspire play every day – whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who develop, publish, and innovate in the mobile games industry, connecting millions of people around the world daily.We are looking for a best-in-class researcher who embodies Scopely’s Care Deeply, Iterate to Greatness, and Play to Win tenets – someone who takes ownership, moves with efficiency, and holds themselves to a high standard of impact. In this role, you will be expected to deliver actionable insights that meaningfully influence product direction, player experience, and business outcomes.The ideal candidate has a passion for games and a strong foundation in mixed-method user experience research (e.g., surveys, usability playtests, IDIs, focus groups), and can partner effectively with cross-functional stakeholders to meet the business's needs.What You Will Do:Lead research initiatives to drive a deeper understanding of the player experience across game development and live operationsDesign, execute, and present high-impact quantitative and qualitative research studies in partnership with research operations and cross-functional teams (e.g., Game Design, UXDesign, Product Management, Production, Marketing, Data Analytics)Own user experience research end-to-end, including screener and survey design, recruiting, script development, moderation, analysis, presentation of findings, and budgetManage external research partners, ensuring cost-effective methods with clear objectives and timely and actionable resultsPartner with the game development and central strategy teams, including leadership, on research results, KPIs, and potential solutions to player-identified problems in the product experienceCollaborate with the Research & Insights team to evaluate new methods, evolve our toolkit and best practices, and provide ongoing mentorshipWhat We Are Looking For:Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master’s, or PhD preferred6+ years of experience conducting research in gaming at either a developer/publisher or research agency Passion for gaming and a strong understanding of core loops and monetization of mobile/PC gamesProven track record for designing and executing a range of high-impact qualitative and quantitative research studies for games in development and in a live environmentExperience working with and managing external research vendorsStrong interpersonal, analytical, and project management skillsAbility to build trust, influence cross-functional partners, and guide decision-making through insightsHigh attention to detail, intellectual curiosity, and comfort tackling complex questionsFamiliarity with online survey tools (e.g., Decipher, Qualtrics, SurveyGizmo/Alchemer) and remote testing platforms (e.g., PlaytestCloud, UserZoom, UserTesting) is a plusExperience with analytics tools such as SPSS and SQL is a plusCandidates with experience in competitive or midcore live-service games strongly preferredMonthly travel for in-person research at our LA-based Lab requiredPlease ensure that the résumé/CV you attach is written in English.At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.CA, CO, NJ, NY, and WA Annual Salary Range$140,000—$200,000 USD