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Job Description
AI & Automation Enablement Lead
Join WTW as an AI & Automation Enablement Lead. In this role, you will be the main point of contact between various teams, helping to create technology solutions that meet business needs. You will focus on optimizing processes and implementing automation to improve efficiency.
About the Role
As the AI & Automation Enablement Lead, you will:
What You'll Do
- Strategic Partnership & Collaboration:
- Act as the primary liaison between GCO, the WE DO Corp IT Platforms team, and the Automation and AI COEs.
- Work with cross-functional stakeholders to understand business needs and develop technology solutions that support operational goals.
- Technology Strategy & Roadmap Development:
- Maintain assessments of GCO tools, systems, and processes, documenting strengths, gaps, and opportunities.
- Create and manage a technology and automation roadmap that aligns with organizational priorities.
- Process Optimization & Automation:
- Identify opportunities to streamline workflows and improve operational efficiency through automation.
- Recommend automation solutions that have a measurable impact on efficiency and cost reduction.
- Technology Implementation:
- Work closely with IT teams to design and implement technology solutions, including RPA, AI, and machine learning.
- Support project planning, requirements gathering, development, testing, and deployment of new tools.
- Vendor Partnership:
- Collaborate with Vendor Management to assess external technology partners and provide feedback on their performance.
- Change Adoption:
- Encourage continuous learning and team proficiency in emerging technologies, automation, and AI.
- Work Environment:
- Work effectively in a fully remote role, demonstrating accountability and self-management.
- Contribute to a collaborative and high-performing team culture.
- This role will require working US hours.
What We're Looking For
- Core Competencies:
- Strong communication and relationship-building skills.
- Ability to translate business needs into practical technology solutions.
- Experience in process analysis and workflow optimization.
- Proven ability to lead cross-functional initiatives.
- Technical Skills:
- Experience with automation platforms and RPA tools.
- Ability to evaluate technology capabilities and document requirements.
Nice to Have
- Background in technology planning or digital transformation.
- Experience assessing vendor tools and working with third-party providers.
- Strong facilitation and training skills to support user adoption.
What We Offer
- Competitive salary and benefits.
- Opportunity to work in a dynamic and supportive environment.
WTW is an Equal Opportunity Employer.