Communications Coordinator

We’re seeking a highly organized and proactive Communications Coordinator who is excited to support a fast-moving team and make a real impact. In this role, you will help keep our programs and processes running smoothly by managing tools and workflows, researching trends in PR, journalism and tech, supporting events and helping launch new marketing campaigns.This role is ideal for someone who wants to build a strong foundation in marketing and communications, enjoys problem-solving, and is eager to learn. You must be a clear, concise communicator with strong research and writing skills. You will report to the Senior Communications Manager and collaborate closely with the full Marketing team.What you’ll do:Support communications team with research, list building, coverage tracking and reportingAssist with drafting copy, sourcing assets and coordinating tasks and timelines for communications campaignsManage our inventory and systems for company swag and assist with marketing operationsMaintain and update internal announcements homepage and external press page as neededMonitor and manage press inboxContribute ideas to social and design asset developmentProvide administrative support on eventsPlan and organize marketing team meetings, retrospectives, brainstorms and team-building activitiesHow success will be measured in this role:Timely response to requests and deadlinesRegular maintenance of coverage tracking, media lists, press page and internal announcement homepageRegular monitoring and appropriate escalation of media coverage Knowledge of marketing team activities, progress and metricsIf the details below describe you, you could be a great fit for this role:A minimum of one year of professional or intern experience in marketing or public relations, SaaS experience considered a plusExceptional organization skills with the ability to manage multiple workstreamsStrong written communication skills across varied audiencesTech-savvy with experience using Google Suite, Slack, Asana, Guru and a CRM, with the ability to learn new tools quicklyExperience using PR software like Muck RackFamiliarity with social media platforms, including Twitter, LinkedIn, Instagram and YouTubeStrong research and reporting skills with the ability to make recommendations based on research findingsCurious, resourceful and creative with a desire to keep growing your marketing skillsInterview OverviewHere’s what you can expect from our process. We’ll keep you informed at every step and let you know if anything changes along the way.30-minute interview with a member of our Talent TeamA 1-hour Zoom interview with the hiring managerTake-home assignment (1 hour max)A final interview with several team membersSalaryIn the US, the base salary for this role is between $29/hr and $32/hr, depending on skills and experience. Total compensation for this role consists of base salary, and a quarterly bonus plan.We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.