Portfolio Director

About the Role

We are looking for a Portfolio Director to manage a variety of professional services projects in the distribution and fashion industries. You will take charge of project delivery, resource planning, financial outcomes, and team leadership, ensuring everything runs smoothly across multiple projects.

What You'll Do

• Oversee a portfolio of software implementation and upgrade projects for distribution and fashion clients, ensuring timely, on-budget, and within-scope delivery.
• Manage financial performance at the portfolio level, including revenue, costs, utilization, backlog, and margins. Analyze and report on key performance indicators.
• Collaborate with Sales, Solution Consulting, and Account Management to scope, estimate, price, and phase professional services engagements. Develop and approve statements of work (SOWs) and delivery models.
• Participate in governance meetings, executive briefings, and customer delivery status reviews to ensure alignment on project scope, timelines, risks, and deliverables.
• Lead a team of Portfolio Managers and delivery resources. Assign project responsibilities, oversee staffing plans, provide coaching, evaluate performance, and guide career development.
• Forecast staffing needs by analyzing pipeline trends, active project demand, and portfolio load. Allocate resources based on skill fit, availability, and delivery risk.
• Identify and implement process improvements to enhance execution consistency, delivery quality, cost efficiency, and client satisfaction.
• Ensure adherence to Infor delivery methodologies, contractual obligations, and industry best practices across all projects.

What We're Looking For

• Experience managing a portfolio of enterprise software implementation projects in the distribution or fashion industry.
• Experience with P&L responsibility or financial ownership for a professional services portfolio, including revenue, cost, margin, and utilization tracking.
• Experience managing direct reports, including hiring, staffing, workload management, and performance oversight.
• Experience supporting services sales cycles, including scoping, estimating, pricing, and developing statements of work (SOWs).
• Experience tracking and reporting on delivery KPIs such as utilization, forecast accuracy, milestone completion, risk management, and customer satisfaction.
• Experience partnering with legal, finance, and operations teams during service contract planning and execution.
• Willingness to travel up to 50% and legally authorized to work in the United States without current or future sponsorship.

Nice to Have

• Experience managing consulting or professional services engagements within the distribution, fashion, or broader enterprise software environment.
• Experience delivering projects across multiple regions or time zones.
• Experience with on-premise, cloud, or hybrid implementation delivery models.
• Experience with ERP, supply chain, PLM, WMS, or fashion/distribution technology platforms.
• Experience developing portfolio-level governance structures, reporting frameworks, or delivery methodologies.

What We Offer

This position is remote, with preferred locations in Atlanta, GA or Dallas, TX.

About Infor
Infor is a global leader in business cloud software products for industry-specific markets. We create complete industry suites in the cloud that prioritize user experience, leverage data science, and integrate easily into existing systems. Over 60,000 organizations worldwide rely on us to navigate market disruptions and achieve digital transformation.

Our Values
At Infor, we value integrity, stewardship, transformation, principled entrepreneurship, knowledge, humility, respect, and self-actualization. We are committed to creating a diverse and inclusive work environment and do not discriminate based on any protected status. If you need assistance during the application process, please reach out to us.

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