Senior Business Systems Analyst

Senior Business Systems Analyst

At Ollie, we strive to improve the lives of pets and their owners across the country. As a Senior Business Systems Analyst, you will play a key role in supporting and enhancing our essential business systems. You will help us scale our operations while ensuring our systems work seamlessly for the benefit of dogs everywhere.

About the Role

This position is remote, based in the Northeast U.S., to align with our east coast Fulfillment Center hours. You will collaborate with various teams and report to the Enterprise Systems Manager.

What You'll Do

• Own and Optimize Enterprise Systems: Manage the health and performance of Ollie’s core enterprise systems, including ERP and WMS. Ensure systems are configured for scale and reduce manual work.
• Own End-to-End Business Processes Across Systems: Manage key business workflows from order creation to fulfillment and reporting. Document current processes and design improvements.
• Drive Integrations and Data Flow Integrity: Work with technical teams to maintain and improve integrations between systems. Ensure data accuracy and support issue resolution.
• Empower Finance and Operations Teams: Collaborate with Finance and Operations to translate business needs into system solutions. Identify opportunities for automation and process improvement.
• Execute with Technical Expertise: Configure systems, write scripts, and implement best practices for testing and documentation.
• Contribute to the Long-Term Systems Vision: Help shape the roadmap for enterprise systems by identifying gaps and proposing improvements.

What We're Looking For

• 5+ years of experience as a Business Systems Analyst in an eCommerce or DTC subscription business.
• Hands-on experience with ERP systems, especially NetSuite, including workflow configuration and automation.
• Experience managing cross-system business processes and addressing operational challenges.
• Strong collaboration skills with Finance and Operations stakeholders.
• Understanding of data flow between systems, even if not the primary engineer.
• Detail-oriented and able to balance speed with accuracy in a live environment.
• Experience with Celigo and Korber (or any WMS) is a plus.
• A belief in Ollie’s mission to improve the lives of dogs and their parents.

What We Offer

• Competitive salary
• Sponsored 401k program with employer match up to 4%
• Comprehensive health coverage including medical, dental, and vision
• Unlimited vacation policy that you're encouraged to use
• Paid parental leave
• 1-week paw-ternity leave for new dog parents
• Free Ollie subscription
• Inspiring team members!

If you're interested in joining Ollie, please share in your cover letter why you want to be part of our team and how your skills align with this role.

Ollie values diversity and is committed to creating an inclusive environment. We welcome applicants from all backgrounds and do not discriminate based on race, gender, sexual orientation, disability, or any other legally protected status. If you need accommodations due to a disability, please include that in your application.