Associate Business Operations Manager

Associate Business Operations Manager

Join Deel as an Associate Business Operations Manager and play a crucial role in our mission to unlock global opportunities. You will take ownership of key operations and strategies that support our growth and enhance our services for teams around the world.

About the Role

At Deel, we are transforming how global talent connects with companies. As part of our team, you will tackle complex challenges that impact millions of working lives. You will help scale our infrastructure and optimize our benefits ecosystem.

What You'll Do

• Global Expansion & Strategy: Implement Deel’s global expansion strategy across operations, products, and new markets.
• Global Brokerage Infrastructure: Build and scale our global brokerage network, identifying and vetting partners to enhance our marketplace in over 134 entities.
• Carrier & Provider Relations: Collaborate with global brokers to optimize carrier relationships, ensuring our network is reliable and cost-effective.
• Internal Empowerment: Support our lean team of benefit managers in managing providers and rolling out new benefits.
• Revenue Enablement: Work with Sales and CSM teams to ensure they have the resources to quote benefits accurately for Global Payroll and EOR clients.
• Support Experience: Partner with the Benefits Services team to improve the customer support journey.
• Data-Driven Optimization: Analyze large data sets to create recommendations that improve benefit margins and worker retention.
• Product Synergy: Collaborate with product and development teams to automate operational processes within the Deel platform.

What We're Looking For

• Experience: 5+ years in a fast-paced environment (Startup, BusOps, Consulting, or PE preferred).
• Sales Operations Expansion: Experience in optimizing sales support processes is a plus.
• Benefits Operations Expansion: Knowledge in expanding benefits processes is advantageous.
• Data & Systems: Advanced experience with Google Suite, Jira, and Looker; comfort with financial data sources is essential.
• Track Record: Proven history of rapid promotion or achievements in a top-tier environment.
• Analytical Rigor: Strong skills in data manipulation and breaking down complex problems.
• Communication: Excellent written and verbal English, with the ability to simplify complex concepts.
• Mindset: Curious, impact-oriented, and focused on building scalable processes.

Nice to Have

• Experience in sales operations or benefits operations expansion.

What We Offer

We believe in fair and competitive pay. Our total rewards program reflects our commitment to inclusivity. Here are some benefits you can enjoy:

• Stock grant opportunities based on your role, employment status, and location.
• Additional perks and benefits depending on your employment status and country.
• Flexibility of remote work, including optional WeWork access.

At Deel, we are an equal-opportunity employer. We value diversity and encourage applications from all qualified candidates, regardless of race, religion, gender, or other protected characteristics.

If you need accommodations during the recruitment process, please inform our Talent Acquisition Team. We will ensure your equal participation.

You can view our latest job listings on our careers page.

For NYC residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on our hiring processes.